dynamics crm - MS CRM Online data abnormalities -


i have client migrated ms crm online in april, they've reported number of cases data has updated itself, example:

  • custom entity data records disappear , related record entities show record value.
  • ownership of accounts/contacts changed. 2500+ accounts changed ownership in 10 minute window. (surely can't human error). audit log show 1 specific user having updated 2500+ records.

there no scheduled tasks running other configured , managed microsoft.

there 1 plugin automatically creates sharepoint doc folder activities entity , moves attachments sharepoint folder.

any ideas/suggestions appreciated.

could couple of causes, jump mind; user manually bulk editing records or cascading relationship behaviour,


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